Saviour, Oversized Hoodie

Please note that slight variations of up to 0.5 inches from the measurements provided in the size chart can occur.

1. Order Processing Time: Orders are typically processed within 1-2 business days, excluding weekends and holidays.

2. Shipping Options:

Choose from Cash on Delivery or Prepaid shipping options during checkout. Orders are delivered within 7 - 10 business days.

Prepaid shipping is free while Cash on delivery charges are Rs. 49

3. Order Tracking:

Once your order is shipped, you will receive a confirmation email with tracking information. Use this to monitor your package's journey to your doorstep.

4. International Shipping:

We offer international shipping to select countries. Shipping times may vary, and additional customs fees may apply.

At OG For Real, we want you to be delighted with your purchase. If, for any reason, you need to exchange or return an item, here's what you need to know:

1. 30-Day Exchange and Return Window:

You have a generous 30 days from the date of delivery to initiate an exchange or return.

2. Exchange or Return Pickup Charges:

For your convenience, we offer a hassle-free pickup service for exchanges and returns. A nominal charge of Rs. 150 will be charged.

3. How to Initiate an Exchange or Return:

Visit our Exchange/Return Center (Click Here) and follow the simple steps to initiate your exchange or return request.

4. Conditions for Exchange/Return:

Items must be unused, with tags attached, and in their original packaging.

Ensure that the product is in a resalable condition.

5. Refund Process:

Once we receive your returned item, we will initiate the refund process. Refunds will be processed to your original payment method within 5-7 business days.

6. Exchange Process:

Select your preferred item for exchange during the online exchange request process. We'll dispatch the new item as soon as we receive your return.

7. Contact Us:

If you have any questions or need assistance, our customer service team is here to help.

Call us at +91 90980 31010 during our business hours from 11:00 AM to 6:00 PM, Monday to Saturday, excluding public holidays.

1. Wash with Care:

Turn the product inside out before washing. Machine wash in cold water with like colors.

2. Gentle Cycle Preferred:

Opt for a gentle cycle to ensure both the fabric and print stay in top condition. Steer clear of harsh detergents or bleach.

3. Drying Recommendations:

Air-dry your product or use a low-heat setting in the dryer. High heat can impact the print's longevity and fabric quality.

4. Ironing Caution:

Avoid ironing directly on the print to prevent damage.

Our customer service team at OG For Real is dedicated to providing exceptional support for all your inquiries and concerns.

You can reach us at +91 7974-455199 during our operating hours, which are from 11:00 AM to 6:00 PM, Monday to Saturday, excluding public holidays.

Whether you have questions about product details, need assistance with placing an order, or have inquiries about returns and exchanges, our friendly and knowledgeable representatives are here to help you.

Feel free to give us a call within the specified hours, and we'll do our best to ensure you have a seamless and satisfying shopping experience with OG For Real. Your satisfaction is our priority, and we look forward to assisting you with any questions you may have.